DISTANCE SALES AGREEMENT

1- SIDES

SELLER
Seller Name/Title: Kuantum Siber Güvenlik, Yazılım, İnternet, Bilişim Sistemleri ve Danışmanlık Hiz. San.Tic.A.Ş.
Seller's Phone: 0850 259 30 02
Seller E-Mail Address: bilgi@kuantumsiberguvenlik.com.tr
The Cargo Company to which the Buyer Will Send the Goods to the Seller in case of Return: The courier company from which the product came.
BUYER
Name – Surname :
Address :
Phone :
E-Mail:

DELIVERY AND DELIVERY METHOD OF THE GOODS

The contract has entered into force with the approval of the Buyer in electronic environment, and is executed when the goods or services purchased by the Buyer from the Seller are delivered to the Buyer. The goods will be delivered to the address specified by the Buyer in the order form and in this Contract and to the authorized person(s) specified.

DELIVERY COSTS AND PERFORMANCE

The delivery costs of the goods belong to the Buyer, unless otherwise stated.

If the Seller has declared on the Web Site that the delivery fee will be covered by her/him, the delivery costs shall be borne by the Seller.(dişil)

Delivery of the goods; made in the promised time after the payment is made. The Seller delivers the goods or services within 30 (thirty) days from the ordering of the goods or services by the Buyer, without prejudice to the circumstances in which the performance of the goods or services subject to the order becomes impossible.

If, for any reason, the price of the goods or services is not paid by the Buyer or the payment is canceled in the bank records, the Seller is deemed to be relieved of the obligation to deliver the goods or services.

The Buyer is responsible for the shipping cost in order cancellations made by the Buyer after the goods are shipped by the Seller but before the Buyer receives them.

In cases where the performance of the goods or services subject to the order becomes impossible, the Seller shall inform the Buyer within 3 (three) days from the date of learning of this situation and, if any, all collected payments, including delivery costs, will be paid within 14 (fourteen) days at the latest from the date of notification. Will refund within.

BUYER'S STATEMENTS AND COMMITMENTS

The Buyer declares that he has read and learned the preliminary information uploaded by the Seller regarding the basic characteristics, sales price and payment method, as well as the delivery and cargo cost of the goods or services that are the subject of the Contract on the Website and gives the necessary confirmation in electronic environment.
Buyers, as consumers, can submit their requests and complaints using the Seller contact information above.
The Buyer confirms this Agreement and the Preliminary Information Form electronically, by confirming the address to be given by the Seller to the Buyer before the conclusion of the distance contracts, the basic features of the ordered good or service, the price of the good or service including taxes, payment and delivery. confirms that it has obtained the correct and complete delivery price information. In the event that the buyer receives the goods or services that are the subject of the contract from the cargo company, which are clearly damaged or defective at the time of delivery, the buyer is fully responsible.
If the relevant bank or financial institution fails to pay the price of the goods or services to the Seller due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons after the delivery of the goods or services, provided that the Buyer has delivered the goods. or return the service to the Seller within 3 (three) days. In this case, the delivery costs belong to the Buyer.

STATEMENTS AND COMMITMENTS OF THE SELLER

The Seller is responsible for the delivery of the contractual goods or services to the Buyer in accordance with the consumer legislation, sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
If the seller cannot deliver the contractual goods or services within the period due to force majeure or extraordinary circumstances that prevent transportation, the seller is obliged to notify the Buyer within 3 (three) days from the date of learning about the situation.
If the goods or services subject to the contract are to be delivered to another person from the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.

RIGHT OF WITHDRAWAL

The Buyer may exercise its right of withdrawal within 14 (fourteen) days from the date of delivery in transactions related to the sale of goods, and from the date of purchase in transactions related to the sale of services, without undertaking any legal or criminal liability and without giving any reason. The buyer must give the goods for which he has used his right of withdrawal, in a clean condition that can be resold, and in full with all the apparatus and box.
All payments made by the Buyer to the Seller or Intermediary Service Provider for the relevant goods or services within 14 (fourteen) days from the Buyer's exercise of his right of withdrawal (provided that the goods are returned via the carrier specified by the Seller for return), shall be made to the Buyer. It will be returned at once, in accordance with the payment instrument used when purchasing and without incurring any expense or obligation to the consumer.

CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED

Pursuant to the legislation, the Buyer cannot exercise its right of withdrawal in the following cases:

  • In contracts relating to goods or services whose prices vary depending on the fluctuations in the financial markets and which are not under the control of the Seller (for example, products in the category of jewellery, gold and silver);
  • In contracts for the delivery of goods, which are prepared according to the wishes of the Buyer or clearly in line with his personal needs, which are not suitable for return due to their nature, which are in danger of spoiling quickly or whose expiration date is likely to pass;
  • From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; in contracts for the delivery of those whose return is not suitable in terms of health and hygiene;

  • In contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature;

  • In contracts regarding books, audio or video recordings, software programs and computer consumables offered in material media, provided that the protective elements such as packaging, tape, seal, package are opened by the buyer;
  • In contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription contract;
  • In contracts for accommodation, transportation of goods, car rental, food and beverage supply and leisure time for entertainment or rest, which must be made on a certain date or period;
  • Contracts for the performance of betting and lottery services;
  • Before the expiry of the right of withdrawal, in the contracts regarding the services that are started with the approval of the consumer; and
  • In contracts related to services performed instantly in the electronic environment and intangible goods delivered instantly to the consumer (gift cards, gift certificates, coupons that replace money, etc.).

Withdrawal for goods or services excluded from the scope of the Regulation on Distance Contracts (regular deliveries of the Seller, foodstuffs, beverages or other daily consumption items delivered to the Buyer's residence, as well as services in areas such as travel, accommodation, restaurants, entertainment industry) right will not be exercised.

Cancellation and return conditions of such goods and services offered for sale in the holiday category are subject to the practices and rules of each.

RESOLUTION OF DISPUTES

In disputes that may arise regarding this Distance Sales Contract; Provincial or District Arbitration Committees for Consumer Problems in the place where the Buyer purchases the product in the place of residence or where the residence is located, up to the value announced by the Ministry of Customs and Trade every year, and the Consumer Courts are authorized in disputes above the said value.